Partner playbook · Loan officers

The Loan Officer Partner Playbook

How to onboard, run your backend portal, and put RED to work — so every buyer arrives at the table already verified.

Create your ReadinessIQ account

Go to readinessiq.ai/auth and click Sign up as a Loan Officer.
Verify your email and enter your NMLS ID. We check it against NMLS Consumer Access before your account is activated — usually within minutes.
Complete your partner profile: headshot, company, licensed states, direct dial, and your booking link (Calendly, HubSpot, etc.).
Enable Google or Microsoft SSO for one-click sign-in and add a mobile number for two-factor auth.
Invite your team and connect your CRM webhook if you want new passport events to flow into your pipeline automatically.

Passport pipeline

Every buyer you invite, every scan, every activation — with real-time status and the verified buying-power total.

Analytics dashboard

Live counts of active passports, guarantee coverage, scans, agent shares, and a US heatmap of buyer activity.

Partner agent roster

Add the realtors you work with. They get co-branded verify pages and their own scan analytics under your brand.

Guarantee console

One-click Activate Guarantee on any eligible passport. Track pool exposure, claims, and payouts.

Templates & branding

Upload your logo, headshot, disclosure footer, and voice. RED writes in your tone, not ours.

Audit & compliance

Every consent, verification, and communication is logged immutably — TCPA, E-Sign, GLBA aligned.

Borrower chat & SMS — two-way conversations, all archived, all searchable. RED can drive them when you're offline.
Weekly status updates — one click drafts personalized in-progress emails to every buyer in your pipeline. You review, you send.
Agent broadcasts — push a market update, rate lock alert, or program change to every partner agent at once.
Verify-page sharing — every passport has a shareable /verify link and QR code. Agents scan it at showings; you see the scan in real time.
Post-close retention — anniversary, refi-eligible, and tax-doc pings run automatically on every closed loan.

Cuts pre-approval turn-time from days to minutes — buyers self-serve, RED verifies, you approve.

Kills doc-chasing. RED asks the borrower in your voice and only pings you when they stall.

Translates underwriter conditions into plain English the borrower actually understands.

Runs scenarios instantly — new price, new program, new rate — and sends the result to the agent before they call again.

Positions you as the LO whose buyers arrive with a Verified Readiness Passport™ and a $2,500 close guarantee. Listing agents notice.

Compounds referrals: every scan of your passport is another agent seeing your brand.

You invite a buyer from your portal (or they land via your co-branded link).
They complete the readiness intake — RED verifies income, employment, credit-pull consent, and program fit.
A Verified Readiness Passport™ is issued with a signed PDF, a public /verify URL, and a QR code.
Optionally, you click Activate Guarantee — the passport now carries the $2,500 ReadinessIQ Guarantee for the listing agent's brokerage.
Agents scan, listing agents trust, offers get accepted, RED coordinates every milestone through close.

Issue a passport on every conversation. Even lukewarm leads — the passport is your follow-up hook.
Activate the guarantee on any buyer with an accepted offer. It's the wedge that wins the deal against a competing bid.
Add your top 10 agents as partners in week one. Their scans and their buyer referrals show up in your analytics.
Let RED write the first draft. Always. You edit in seconds; a blank page costs you 20 minutes.
Check the heatmap weekly. Where your passports are being scanned tells you where to prospect next.
Share your /verify link in every email signature. Free trust signal on every outbound message.

Ready to activate your partner account?

Setup takes about 8 minutes end-to-end.